Privacy Policy

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This Privacy Policy describes how Tairett Dayani Torchia Trucco ("we", "us", "our"), Sole trader (individual), Principal Simon Urbina 145-13, Cativá, Colón, Panama, collects, uses and protects the personal information you provide when using this website or placing an order for Viteta.

1. Information we collect

We collect information you provide directly to us, including your name and phone number when you place an order, and your name, email address and message content when you submit a contact form. We also automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type, pages visited and referring URL.

2. How we use your information

We use the information we collect to process and confirm your order, contact you by telephone to verify delivery details, respond to your enquiries, improve our website and services, and comply with applicable legal obligations. We do not use your personal information for any purpose incompatible with the purposes set out in this policy.

3. Legal basis for processing

We process your personal data on the basis of your consent (where given), the performance of a contract (order fulfilment), our legitimate interests in operating our business, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.

4. Sharing and disclosure

We do not sell or rent your personal information to third parties. We may share your information with courier and delivery partners for the purpose of fulfilling your order, and with technology service providers who assist us in operating this website. All such parties are bound by appropriate confidentiality obligations.

5. Data security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no transmission over the internet is entirely secure and we cannot guarantee absolute security.

6. Your rights

Under the New Zealand Privacy Act 2020, you have the right to access personal information we hold about you, request correction of inaccurate information, and in certain circumstances, request deletion or restriction of processing. You may exercise these rights by contacting us at [email protected]. You also have the right to make a complaint to the Office of the Privacy Commissioner (OPC) at privacy.org.nz if you believe we have not handled your information appropriately.

7. International data transfers

Some of our service providers may be located outside New Zealand. Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place in accordance with the Privacy Act 2020.

8. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including for the period required to comply with legal and accounting obligations. Order records are typically retained for seven years.

9. Children's privacy

This website and Viteta are intended for adults aged 18 and over. We do not knowingly collect personal information from persons under 18.

10. Third-party services

This website uses Google Analytics (cookies _ga, _gid, _gat) to analyse site usage, and Google Ads Conversion Tracking to measure advertising effectiveness. These services operate under Google's own privacy policy. We also embed Google Maps on our Contact page, which may set cookies from Google. All tracking is subject to your cookie consent choices managed through the cookie banner on this site, in accordance with Consent Mode v2.

11. Cookies

We use cookies as described in our Cookie Policy. You can manage your cookie preferences at any time using the cookie settings banner.

12. Changes to this policy

We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

13. Contact

For privacy-related enquiries, contact us at:
Tairett Dayani Torchia Trucco · Principal Simon Urbina 145-13, Cativá, Colón, Panama
[email protected] · +64 9 887 3241